Neighbors 1st, advisors 2nd, and your roofer for life
Our goal is not to only sell you a roof – our main goal is to be your roofing consultant. We want to make sure you know the ins and outs of why we do what we do. You’ll never feel pressured to buy a roof from us. We let our history of high-quality workmanship and customer references speak for itself.
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The ROOF MONKEY sales process focuses on educating and answering any questions or concerns you have. After meeting with your roofing consultant, you’ll have a full understanding of what you’re paying for and you’ll learn everything there is to know about getting a new roof.
Look no further than ROOF MONKEY! Certified and Fully-Insured, we specialize in modern laminated shingles which carry a limited-lifetime warranty*, metal roofing systems, and commercial TPO. ROOF MONKEY services single-family, multi-family, apartment complexes, and commercial properties such as churches, office complexes, shopping centers, and government buildings. No job is too big or too small for ROOF MONKEY.
Curious about solar shingles or solar panels? Wonder if a roof tune up or rejuvenation might be right for your roof? Give us a call! We’ll discuss these options and what the benefits might be for your roof and home or business.
Meet Our Owner / Construction Expert
Eric Vechan, PhD
Eric’s been a construction nerd since the day he was born. While growing up in NW Austin, he built a variety of things from “scrap lumber” he found at nearby new home build sites. As a construction nerd, he earned a BS in Construction Science from Texas A&M and then MS & PhD’s in construction. Professionally, Eric has been working for 17 years in construction. In addition to working, he teaches graduate level construction courses through Louisiana State University’s online MS in Construction Management program. Eric is a family guy at heart and focuses on spending his time away from work with his wife, daughter and son. He and his family live in Leander.
Meet Our Roofing Expert
Harold’s been roofing since he was a kid. He’s been roofing for over 40 years and have experience with all types of roofs. Harold has lead teams that have installed roofs for both residential and commercial clients. In his role with ROOF MONKEY, he performs all major inspections, troubleshoots challenging projects, coordinates the work and finishes every job with a quality control inspection. Originally from a small town in Central Illinois, Harold and his wife now call the Killeen area home.
Our Insurance Process to make it easy for you!
Before you file a claim, have your roof inspected by a trusted roofing company. At ROOF MONKEY, we will never advise you to file an insurance claim unless we are certain you have damage. Now, this does not guarantee your insurance company will cover the loss, but we give you our word, we will not waste your time or your insurance company’s time.
You can either call your agent or your claims department directly to file a claim. You will be asked questions like: “What kind of damage do you have?”, “When did the damage happen?” and many other questions. Once the service rep has taken all your information, they will assign the claim to an adjuster. You can reference much of this information from our Post-Inspection email.
The insurance company’s claims adjuster will need to inspect your roof. You don’t have to be there for this unless you want to be. However, it is a good idea to let us know when that inspection will occur. Having us represent you with the adjuster helps to ensure you get the roof replacement you have been paying insurance premiums for.
If the adjuster believes that you have damage on your roof, he or she will write an estimate for the scope of the work to be done. They may be able to print that estimate letter in their car, but most of the time, that letter will be emailed to you. The adjuster may also have the ability to write you a check on the spot; if not, they will send it to you in the mail.
The estimate letter shows, in a line-by-line detail, everything that the adjuster is putting in the claim. In addition to the roof, it may include gutters, furnace vents, painting, windows and screens, and even fences.
The adjuster will determine a value to replace your roof. Then they determine a value of depreciation for the existing roof based on its age and damage. The first check you will receive is for the estimate, MINUS the depreciation, and MINUS your deductible. That’s what confuses and unnerves so many people, because your first check will seem unusually small for a re-roof project!
Note: INSPECT the check to see if your mortgage companies name on it. If so, immediately contact them to begin the endorsement process.
There are two exceptions to this 2-check procedure: If your claim is small, your insurance company may pay the entire claim on one check.
If your insurance policy is “Actual Cash Value” rather than “Replacement Cost Value,” then the amount of the estimate minus your deductible and depreciation costs will be the only check you will receive. You will be responsible for paying the difference for the cost of your roof. Be sure to check your policy before calling in a claim on your roof.
Once you have your estimate letter and first check, ROOF MONKEY can get started on replacing your roof. You will give the estimate letter, first check, deductible, and any upgrades to ROOF MONKEY.
Once ROOF MONKEY completes the work, we will send a final invoice to your insurance company stating that the work is complete. The insurance company will then release the depreciation if applicable (See Step 5) and you’ll receive your second check.
Your insurance company will release the accumulated depreciation and any approved supplement(s) after they receive our final invoice. When you receive those checks, you will send them to us as final payment.
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“Experience roofing expertise and genuine guidance – Consult with us today and discover why our high-quality workmanship and satisfied customers speak volumes about our commitment to your roofing needs.
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