Neighbors 1st, advisors 2nd, and your roofer for life

5/5

Our goal is not to only sell you a roof – our main goal is to be your roofing consultant. We want to make sure you know the ins and outs of why we do what we do. You’ll never feel pressured to buy a roof from us. We let our history of high-quality workmanship and customer references speak for itself.

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WHY US?

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The ROOF MONKEY sales process focuses on educating and answering any questions or concerns you have. After meeting with your roofing consultant, you’ll have a full understanding of what you’re paying for and you’ll learn everything there is to know about getting a new roof.

Look no further than ROOF MONKEY! Certified and Fully-Insured, we specialize in modern laminated shingles which carry a limited-lifetime warranty*, metal roofing systems, and commercial TPO. ROOF MONKEY services single-family, multi-family, apartment complexes, and commercial properties such as churches, office complexes, shopping centers, and government buildings. No job is too big or too small for ROOF MONKEY.

Curious about solar shingles or solar panels? Wonder if a roof tune up or rejuvenation might be right for your roof? Give us a call! We’ll discuss these options and what the benefits might be for your roof and home or business.

Meet Our Owner / Construction Expert

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Eric Vechan, PhD

Eric’s been a construction nerd since the day he was born. While growing up in NW Austin, he built a variety of things from “scrap lumber” he found at nearby new home build sites. As a construction nerd, he earned a BS in Construction Science from Texas A&M and then MS & PhD’s in construction. Professionally, Eric has been working for 17 years in construction. In addition to working, he teaches graduate level construction courses through Louisiana State University’s online MS in Construction Management program. Eric is a family guy at heart and focuses on spending his time away from work with his wife, daughter and son. He and his family live in Leander.

Meet Our Roofing Expert

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Harold Feikert

Harold’s been roofing since he was a kid. He’s been roofing for over 40 years and have experience with all types of roofs. Harold has lead teams that have installed roofs for both residential and commercial clients. In his role with ROOF MONKEY, he performs all major inspections, troubleshoots challenging projects, coordinates the work and finishes every job with a quality control inspection. Originally from a small town in Central Illinois, Harold and his wife now call the Killeen area home. 

Our Insurance Process to make it easy for you!

1. Roof Inspection

Before you file a claim, have your roof inspected by a trusted roofing company. At ROOF MONKEY, we will never advise you to file an insurance claim unless we are certain you have damage. Now, this does not guarantee your insurance company will cover the loss, but we give you our word, we will not waste your time or your insurance company’s time.

2. Filing the Claim

You can either call your agent or your claims department directly to file a claim. You will be asked questions like: “What kind of damage do you have?”, “When did the damage happen?” and many other questions. Once the service rep has taken all your information, they will assign the claim to an adjuster. You can reference much of this information from our Post-Inspection email.

3. Adjuster & ROOF MONKEY Meeting

The insurance company’s claims adjuster will need to inspect your roof. You don’t have to be there for this unless you want to be. However, it is a good idea to let us know when that inspection will occur. Having us represent you with the adjuster helps to ensure you get the roof replacement you have been paying insurance premiums for.

4. Receiving the Estimate Letter & Check

If the adjuster believes that you have damage on your roof, he or she will write an estimate for the scope of the work to be done. They may be able to print that estimate letter in their car, but most of the time, that letter will be emailed to you. The adjuster may also have the ability to write you a check on the spot; if not, they will send it to you in the mail.

The estimate letter shows, in a line-by-line detail, everything that the adjuster is putting in the claim. In addition to the roof, it may include gutters, furnace vents, painting, windows and screens, and even fences.

5. The First Insurance Check

The adjuster will determine a value to replace your roof. Then they determine a value of depreciation for the existing roof based on its age and damage. The first check you will receive is for the estimate, MINUS the depreciation, and MINUS your deductible. That’s what confuses and unnerves so many people, because your first check will seem unusually small for a re-roof project!

Note: INSPECT the check to see if your mortgage companies name on it. If so, immediately contact them to begin the endorsement process.

There are two exceptions to this 2-check procedure: If your claim is small, your insurance company may pay the entire claim on one check.

If your insurance policy is “Actual Cash Value” rather than “Replacement Cost Value,” then the amount of the estimate minus your deductible and depreciation costs will be the only check you will receive. You will be responsible for paying the difference for the cost of your roof. Be sure to check your policy before calling in a claim on your roof.

6. Getting a New Roof

Once you have your estimate letter and first check, ROOF MONKEY can get started on replacing your roof. You will give the estimate letter, first check, deductible, and any upgrades to ROOF MONKEY.

7. Once the Work is Done

Once ROOF MONKEY completes the work, we will send a final invoice to your insurance company stating that the work is complete. The insurance company will then release the depreciation if applicable (See Step 5) and you’ll receive your second check.

8. The 2nd & 3rd Checks

Your insurance company will release the accumulated depreciation and any approved supplement(s) after they receive our final invoice. When you receive those checks, you will send them to us as final payment.

8. The 2nd & 3rd Checks

Your insurance company will release the accumulated depreciation and any approved supplement(s) after they receive our final invoice. When you receive those checks, you will send them to us as final payment.

Workers on the roof

Before you file a claim, have your roof inspected by a trusted roofing company. At ROOF MONKEY, we will never advise you to file an insurance claim unless we are certain you have damage. Now, this does not guarantee your insurance company will cover the loss, but we give you our word, we will not waste your time or your insurance company’s time.

You can either call your agent or your claims department directly to file a claim. You will be asked questions like: “What kind of damage do you have?”, “When did the damage happen?” and many other questions. Once the service rep has taken all your information, they will assign the claim to an adjuster. You can reference much of this information from our Post-Inspection email.

The insurance company’s claims adjuster will need to inspect your roof. You don’t have to be there for this unless you want to be. However, it is a good idea to let us know when that inspection will occur. Having us represent you with the adjuster helps to ensure you get the roof replacement you have been paying insurance premiums for.

If the adjuster believes that you have damage on your roof, he or she will write an estimate for the scope of the work to be done. They may be able to print that estimate letter in their car, but most of the time, that letter will be emailed to you. The adjuster may also have the ability to write you a check on the spot; if not, they will send it to you in the mail.

The estimate letter shows, in a line-by-line detail, everything that the adjuster is putting in the claim. In addition to the roof, it may include gutters, furnace vents, painting, windows and screens, and even fences.

The adjuster will determine a value to replace your roof. Then they determine a value of depreciation for the existing roof based on its age and damage. The first check you will receive is for the estimate, MINUS the depreciation, and MINUS your deductible. That’s what confuses and unnerves so many people, because your first check will seem unusually small for a re-roof project!

Note: INSPECT the check to see if your mortgage companies name on it. If so, immediately contact them to begin the endorsement process.

There are two exceptions to this 2-check procedure: If your claim is small, your insurance company may pay the entire claim on one check.

If your insurance policy is “Actual Cash Value” rather than “Replacement Cost Value,” then the amount of the estimate minus your deductible and depreciation costs will be the only check you will receive. You will be responsible for paying the difference for the cost of your roof. Be sure to check your policy before calling in a claim on your roof.

Once you have your estimate letter and first check, ROOF MONKEY can get started on replacing your roof. You will give the estimate letter, first check, deductible, and any upgrades to ROOF MONKEY.

Once ROOF MONKEY completes the work, we will send a final invoice to your insurance company stating that the work is complete. The insurance company will then release the depreciation if applicable (See Step 5) and you’ll receive your second check.

Your insurance company will release the accumulated depreciation and any approved supplement(s) after they receive our final invoice. When you receive those checks, you will send them to us as final payment.

GET YOUR FREE ESTIMATE

“Experience roofing expertise and genuine guidance – Consult with us today and discover why our high-quality workmanship and satisfied customers speak volumes about our commitment to your roofing needs.

Talk to us about financing!

SEE WHAT OUR HAPPY CLIENTS HAVE TO SAY

Roof Monkey
5.0
Based on 15 reviews
Google Rating
5.0
Based on 15 reviews
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Roof Monkey
5.0
Based on 15 reviews
The Roof Monkey guys are great; they’re honest, kind, and knowledgeable. Give them a call if you’re in the Austin area and looking into getting your roof repaired or replaced!
I highly recommend Roof Monkey to anyone needing a new roof or roof repair.Eric, the owner, was so kind, friendly, and patient. Roof Monkey did a complete reroof for me, including the decking. My roof has a lot of angles, and a fairly high pitch. My roof was in ver bad shape. They did an outstanding job! They were professional and friendly, and their workmanship was second to none! A job that was supposed to take 2 days only took 1 day. The quality of the work and the roofing supplies were phenomenal. I highly recommend Eric and his crew for all your roofing needs! I have attached before and after photos. What a difference! Thank you Eric and crew!
We couldn’t be more pleased with our recent experience with Roof Monkey. They provided an excellent product and service. Once our insurance claim was approved, Roof Monkey started and completed our project in a short time. The shingles were delivered one day, and the next day, Roof Monkey was putting them up.Roof Monkey quality control was first-rate as well. When the shingles were being installed, the roofing crew and Harold (on site project manager), noticed several packets of subpar shingles. Instead of continuing the job and putting up poor quality materials, Roof Monkey immediately called the manufacturing representative and new shingles were delivered the next day. We appreciated their expertise in noticing the flawed shingles and their integrity in doing the right thing.We would highly recommend Roof Monkey for any residential roofing job.Chris and Cindy
Would you like to take the hassle out of getting your roof serviced? Then do yourself a favor and call Roof Monkey! Their entire team was amazing to work with and we could not have picked a better company to help us after a series of storms damaged our home/roof. They are professional, responsive, were clear about the entire process, and even worked directly with the Insurance company and adjuster to get things done right. As for us, we highly recommend them!
Can’t stress enough how easy of a process this was with Roof Monkey. Replacing the roof is not a fun process but Dustin and Eddie made it as painless as possible and did a great job communicating everything and making sure it was all clear and understood. Really happy with the service and the quality of work.
We had a great experience with Roof Monkey. They took care of everything from the initial evaluation all the way through to completion of the new roof and gutters with the insurance brokers. Complete transparency on all aspects of the install and costs. I deal with a lot of contractors for work and to date have not experienced such good service. They even provided fabulous referrals for the work they do not do. Thank You RM!
We used Roof Monkey to replace our existing roof. Edward was very professional and responsive. We had a porch cover that was in bad shape and he was able to find a carpenter to fix our issues so the new roof could be installed correctly. We are very happy with our new roof and won’t hesitate to call Roof Monkey again if any roof issues arise. I recommend them to any one needing roof related work done.
Eddie and his crew were great!Eddie did most of the work with insurance company making the whole experience a breeze!Local and Veteran owned! I will recommend to anyone needing roof work.
They did an excellent job at very reasonable price. Thank you!
Roof Monkey did a great job working with us and our insurance company to make sure we were getting our damage’s covered. They did a great job and I highly recommend them.
Will call roof monkey when ever we need any future roof repair.excellent work will let everyone we know that needs roof work.
Wonderful people to do business with, Dustin and Eddie very professional. The whole process went smooth.
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