Need a local roofing company that you can trust and rely on?
We are a Certified Installer of Duro-Last Roofing Systems, a custom-fabricated, single-ply PVC system (ideal for any flat or low-sloped application!)
Experience the Duro-Last Roofing System – a waterproof, highly reflective solution that stands resilient against chemicals, fire, and high winds, all while demanding minimal maintenance! This exceptionally durable roofing system can be installed seamlessly, without causing any disruptions to your building operations.
Contact us today for a complimentary roof inspection of your building!
FREE ESTIMATE
Ask us about financing options!
Our Insurance Process to make it easy for you!
1. Roof Inspection
Before you file a claim, have your roof inspected by a trusted roofing company. At ROOF MONKEY, we will never advise you to file an insurance claim unless we are certain you have damage. Now, this does not guarantee your insurance company will cover the loss, but we give you our word, we will not waste your time or your insurance company’s time.
2. Filing the Claim
You can either call your agent or your claims department directly to file a claim. You will be asked questions like: “What kind of damage do you have?”, “When did the damage happen?” and many other questions. Once the service rep has taken all your information, they will assign the claim to an adjuster. You can reference much of this information from our Post-Inspection email.
3. Adjuster & ROOF MONKEY Meeting
The insurance company’s claims adjuster will need to inspect your roof. You don’t have to be there for this unless you want to be. However, it is a good idea to let us know when that inspection will occur. Having us represent you with the adjuster helps to ensure you get the roof replacement you have been paying insurance premiums for.
4. Receiving the Estimate Letter & Check
If the adjuster believes that you have damage on your roof, he or she will write an estimate for the scope of the work to be done. They may be able to print that estimate letter in their car, but most of the time, that letter will be emailed to you. The adjuster may also have the ability to write you a check on the spot; if not, they will send it to you in the mail.
The estimate letter shows, in a line-by-line detail, everything that the adjuster is putting in the claim. In addition to the roof, it may include gutters, furnace vents, painting, windows and screens, and even fences.
5. The First Insurance Check
The adjuster will determine a value to replace your roof. Then they determine a value of depreciation for the existing roof based on its age and damage. The first check you will receive is for the estimate, MINUS the depreciation, and MINUS your deductible. That’s what confuses and unnerves so many people, because your first check will seem unusually small for a re-roof project!
Note: INSPECT the check to see if your mortgage companies name on it. If so, immediately contact them to begin the endorsement process.
There are two exceptions to this 2-check procedure: If your claim is small, your insurance company may pay the entire claim on one check.
If your insurance policy is “Actual Cash Value” rather than “Replacement Cost Value,” then the amount of the estimate minus your deductible and depreciation costs will be the only check you will receive. You will be responsible for paying the difference for the cost of your roof. Be sure to check your policy before calling in a claim on your roof.
6. Getting a New Roof
Once you have your estimate letter and first check, ROOF MONKEY can get started on replacing your roof. You will give the estimate letter, first check, deductible, and any upgrades to ROOF MONKEY.
7. Once the Work is Done
Once ROOF MONKEY completes the work, we will send a final invoice to your insurance company stating that the work is complete. The insurance company will then release the depreciation if applicable (See Step 5) and you’ll receive your second check.
8. The 2nd & 3rd Checks
Your insurance company will release the accumulated depreciation and any approved supplement(s) after they receive our final invoice. When you receive those checks, you will send them to us as final payment.
FREE estimate
Ask us about financing options!
Our Insurance Process to make it easy for you!
1. Roof Inspection
Before you file a claim, have your roof inspected by a trusted roofing company. At ROOF MONKEY, we will never advise you to file an insurance claim unless we are certain you have damage. Now, this does not guarantee your insurance company will cover the loss, but we give you our word, we will not waste your time or your insurance company’s time.
2. Filing the Claim
You can either call your agent or your claims department directly to file a claim. You will be asked questions like: “What kind of damage do you have?”, “When did the damage happen?” and many other questions. Once the service rep has taken all your information, they will assign the claim to an adjuster. You can reference much of this information from our Post-Inspection email.
3. Adjuster & ROOF MONKEY Meeting
The insurance company’s claims adjuster will need to inspect your roof. You don’t have to be there for this unless you want to be. However, it is a good idea to let us know when that inspection will occur. Having us represent you with the adjuster helps to ensure you get the roof replacement you have been paying insurance premiums for.
4. Receiving the Estimate Letter & Check
If the adjuster believes that you have damage on your roof, he or she will write an estimate for the scope of the work to be done. They may be able to print that estimate letter in their car, but most of the time, that letter will be emailed to you. The adjuster may also have the ability to write you a check on the spot; if not, they will send it to you in the mail.The estimate letter shows, in a line-by-line detail, everything that the adjuster is putting in the claim. In addition to the roof, it may include gutters, furnace vents, painting, windows and screens, and even fences.
5. The First Insurance Check
The adjuster will determine a value to replace your roof. Then they determine a value of depreciation for the existing roof based on its age
and damage. The first check you will receive is for the estimate, MINUS the depreciation, and MINUS your deductible. That’s what confuses
and unnerves so many people, because your first check will seem unusually small for a re-roof project!
Note: INSPECT the check to see if your mortgage companies name on it. If so, immediately contact them to begin the endorsement process.There are two exceptions to this 2-check procedure: If your claim is small, your insurance company may pay the entire claim on one check.If your insurance policy is “Actual Cash Value” rather than “Replacement Cost Value,” then the amount of the estimate minus your deductible and
depreciation costs will be the only check you will receive. You will be responsible for paying the difference for the cost of your roof. Be sure to check your
policy before calling in a claim on your roof.
6. Getting a New Roof
Once you have your estimate letter and first check, ROOF MONKEY can get started on replacing your roof. You will give the estimate letter, first check, deductible, and any upgrades to ROOF MONKEY.
7. Once the Work is Done
Once ROOF MONKEY completes the work, we will send a final invoice to your insurance company stating that the work is complete. The insurance company will then release the depreciation if applicable (See Step 5) and you’ll receive your second check.
8. The 2nd & 3rd Checks
Your insurance company will release the accumulated depreciation and any approved supplement(s) after they receive our final invoice. When you receive those checks, you will send them to us as final payment.
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“Experience roofing expertise and genuine guidance – Consult with us today and discover why our high-quality workmanship and satisfied customers speak volumes about our commitment to your roofing needs.
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Talk to us about financing!
Your Top Choice for Roofing Excellence in Austin, TX
16-Point Hail Inspection Report
Do you think you may have hail damage and just don’t know what to do? You are not alone, many homeowners are intimidated by the insurance claim process and are afraid of getting dropped by their insurance company. ROOF MONKEY offers a 16-Point Hail Inspection Report which is 100% confidential so that we can help you make the best decision for your home and family. A ROOF MONKEY Consultant will be with you every step of the way with your best interests in mind.
Roof Service & Repairs
ROOF MONKEY offers straightforward pricing and a “No Monkey-Business Guarantee”. Don’t get fast-talked into buying unnecessary extended warranties, maintenance programs, or even a membership. A properly designed & installed roof will last for many-many years and a reputable roofing contractor should stand behind their work. All of our crews live and work in Central Texas. As your neighbors you can trust us to get your roof done right the first time.
Commercial Projects
ROOF MONKEY also accepts and bids on commercial projects that require asphalt, metal and TPO roofing solutions. Contact us today regarding the roof. Contact us today regarding the roof on your commercial and/or multi-family residential buildings.
We are also a Certified Installer of Duro-Last Roofing Systems, a custom-fabricated, single-ply PVC system (ideal for any flat or low-sloped application!) Experience the Duro-Last Roofing System – a waterproof, highly reflective solution that stands resilient against chemicals, fire, and high winds, all while demanding minimal maintenance! This exceptionally durable roofing system can be installed seamlessly, without causing any disruptions to your building operations.
SEE WHAT OUR HAPPY CLIENTS HAVE TO SAY
